Contact
CONTACT US
CORPORATE HEADQUARTERS

NGRAIN
Suite 250, 1818 Cornwall Avenue
Vancouver, BC, Canada V6J 1C7


Business hours
8.30am - 5.00pm PST
Monday to Friday

 


PHONE


FAX

North America

1.866.420.1781

North America

1.877.279.1422

International

+1.604.669.9973

International

+1.604.669.9972

 

 

OTTAWA OFFICE

NGRAIN
Suite 207, 75 Albert Street
Ottawa, ON, Canada K1P 5E7

 

PHONE

FAX

North America

+1.613.688.5660

North America

+1.613.567.5661

 

 

VIRGINIA OFFICE

NGRAIN
Suite 108, 100 Gateway Center Parkway
Richmond, VA, USA 23235

 

PHONE

FAX

North America

+1.804.320.3270

North America

+1.804.320.3451



SALES & SUPPORT

Sales


Support - North America


Support - International


sales@ngrain.com
1.866.420.1781, press 1

support@ngrain.com
1.866.420.1781, press 4

international@ngrain.com




GENERAL INQUIRIES
Careers
Partner Program
Reseller Program


jobs@ngrain.com
partners@ngrain.com
reseller@ngrain.com




PUBLIC RELATIONS
Cerys Goodall
Public Relations Manager


cgoodall@ngrain.com
+1.416.407.2978



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DOWNLOAD VIRTUAL TASK REFRESHER
M917 Brake Hub VTR 2.1 Demo
Format: ZIP
Download size: 41 MB

The samples are provided for demonstration and evaluation purposes only and cannot be used commercially.

If you have any questions about this download or its installation, contact support@ngrain.com.



CONTENT DOWNLOADED:
  • NGRAIN VIRTUAL TASK REFRESHER DEMO:

  • Based on NGRAIN commercial-off-the-shelf software, the NGRAIN Virtual Task Refresher (VTR) is a customized application that leverages 3KO® (3D Knowledge Object™) files — or 3D equipment simulations — to support remote personnel in the performance of operation, maintenance, and repair tasks. VTRs can be deployed by simply copying the application directory onto a CD-ROM, USB Key, or computer hard drive, and can run instantly without performing any installation. VTRs do not require administrator rights to play, leave no footprint on computers, and conform to US Department of Defense Mobile Code policy.

SYSTEM REQUIREMENTS
  • Microsoft® Windows® XP Professional Service Pack 3 (SP3), Windows Vista® Service Pack 2 (SP2), or Windows 7 operating system
  • Microsoft® .NET Framework 2.0 Service Pack 2 (SP2 x86 - 32-bit) or .NET Framework 2.0 Service Pack 2 (SP2 x64 – 64 bit).
  • Windows® Media Player 9.0 or later
  • 1024 x 768 display resolution
  • 16-bit or 32-bit display color depth

  • Performance is related to computer processor speed and memory and to the complexity of the 3D model.
  • 128 MB of RAM and a 700 MHz processor is the minimum; however, 512 MB of RAM and a 1.4 GHz processor is recommended.
  • Performance will be improved most by adding additional RAM.

INSTRUCTIONS
  1. It is recommended to close any other programs you are running.
  2. Click on “Download” to download the file
  3. Unzip the downloaded file using an industry standard shareware
  4. In the unzipped location, launch “VirtualTaskRefresher.Exe”


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DOWNLOAD VIEWER
DOWNLOAD NGRAIN VIEWER 4.2
Format: EXE
Download size: 10.2 MB

Use this installer to install NGRAIN Viewer 4.2

CONTENT DOWNLOADED:



DOWNLOAD NGRAIN VIEWER 4.2 plus Plug-ins & 3D Knowledge Object Sample
Format: EXE
Download size: 104 MB

Use this installer to install NGRAIN Viewer 4.2, the plug-ins allowing insertion of 3KO® in Microsoft® Word®, PowerPoint®, Adobe® PDF, and a 3K0 Sample. If needed, this installer will also install Microsoft Windows Installer 3.1, and Microsoft .NET Framework 2.0 SP2.

CONTENT DOWNLOADED:



NGRAIN VIEWER 4.2 QUICK START GUIDE
Format: PDF
Download size: 1.5 MB

Use this Quick Start Guide for a brief overview of the capabilities of NGRAIN Viewer.

CONTENT DOWNLOADED:



ADDITIONAL LINKS:
INSTALLATION INSTRUCTIONS:
  1. It is recommended to close any other programs you are running.
  2. Click "Download" to download and install NGRAIN Viewer.
  3. Depending on your security settings a "File Download" dialog box may appear. Click "Run" to run the installation from the NGRAIN web server.

By default the installation process adds a folder called "NGRAIN Viewer 4.2" to your computer in the following location: C:\Program Files\NGRAIN\

If you have any questions about these downloads or their installation, contact support@ngrain.com.

SYSTEM REQUIREMENTS:

Performance is related to your computer's processor speed and memory and to the complexity (size and number of parts) of the 3D model you are viewing.

For Microsoft Office users:

For Microsoft Word of PowerPoint 2003:

For Adobe Acrobat users:

For viewing only:

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